Privacy Policy

We ensure you of our commitment to protecting the integrity and confidentiality of your personal information.



The Privacy and Cookie Policy below explains how we collect and use information you as an end-user provide while doing business with us including use of our site http://innovanathinklabs.com/ and our services. We respect your privacy and understand your concern about the way your personal data is used.

1. What information do we collect?

We collect information through active as well as passive manners.

Passive Information: Information that your computer and your browser send automatically while you are browsing our website.

Active Information: We collect email addresses when you subscribe to our newsletters & updates.

We collect the following types of information from site visitors:

  • Site usage information

  • Customer & Site Feedback

  • Newsletter Registration

  • Purchase Track of customers

Cookies

Cookies are small pieces of data sent from a website and stored in a user's web browser while the user is browsing a particular site. Every time the user loads a website, the browser sends the cookie related to that site back to the server to notify the website of the user's previous activity on that site. They are often used as a mechanism by websites to remember activities that a browser has done there in the past, for example, clicking on particular buttons, logging in, or having read pages on that site months or years ago.

2. How Innovana Thinklabs Limited uses Cookies?

Like other websites, we use cookies on our website. We use cookies to enhance your browsing experience as cookies allow us constantly redefine what you see from what we learned by the cookies created during your visits to our website. These cookies help us analyze the maximum visited/used areas of our website. In general we use the following cookies:

Strictly necessary cookies: These are cookies that are a mandate for our website to operate. They include, for example, but are not limited to cookies that enable you to log into secure areas of our website.

Analytical/Performance Cookies: These cookies help us identify & count the number of visits. They also help us qualify & quantify how visitors move around on our website. This help us improve our website by optimizing the maximum used areas of our website and making them user-friendly.

Functionality Cookies: We use these cookies to improve the functional performance of our website thus making it more personalized for you for e.g. keeping you logged in or keeping your shopping cart as you previously left it.

3. What happens with social networks?

If you ‘share’ Innovana Thinklabs Limited’s content with friends through social media like Facebook, Twitter or other social networks, you may send cookies from these social media websites/applications. We do not have any control over the settings of these cookies, thus please check these social media websites for detailed information about their cookies and how to manage them.
By using our website, you agree that we can place these types of cookies on your system or device.

4. Managing Cookies

You can manage cookies by changing or activating the setting on your web browser which would allow you to either accept or refuse the settings of some or all cookies. If you wish to manage your preferences regarding cookies, refer to online help files available using your web browser for detailed instructions. Alternatively, you can visit http://www.aboutcookies.org for further information. Please note, if you refuse to accept cookies from our website or in general you may not be able to use some additional features that the website offers. In fact some areas of the website may not be accessible at all.

5. Feedback

We encourage you to provide us with feedback in the form of emails sent to info@innovana.com or through the contact form in the contact link on our website. Once we receive the feedback/concern, our support staff would try to get back to you as soon as possible.

6. Newsletter Registration

As an existing customer, you would receive Innovana Thinklabs Limited newsletters, alternatively, if you are not a customer and still wish to receive our newsletter, you would have to subscribe for the same on our website. We would then send you a confirmation email to confirm your identity. Your email address would always be kept confidential and we would only use it to send you newsletters, special offers, changes, promos or special announcements. You can unsubscribe at any time and details on how to do this are included in every newsletter email.

7. Purchases

If you purchase one of our products, the payment will be handled by a 3rd party payment gateway.

We have four payment gateways (You can choose any one of them while making a payment):
https://payproglobal.com

https://fastspring.com

https://upclick.com/

https://www.ccavenue.com/

The payment gateways will collect information about you, such as your name, address, phone number, email and credit card details. A very limited amount of information acquired from this is shared with us, which enables us to setup your account as a customer with us. Financial details such as credit card information, etc. are not shared with us.

PayProGlobal has its own privacy policy available at:
https://payproglobal.com/legal/privacyPolicy.pdf

Their Terms & Conditions Can Be Found at:
http://docs.payproglobal.com/documents/legal/termsAndConditions.pdf


FastSpring has its own privacy policy at:
https://fastspring.com/privacy

Their Terms & Conditions Can Be Found at:
https://fastspring.com/terms-use


Upclick has its own privacy policy at:
https://upclick.com/privacy.html

Their Terms & Conditions Can Be Found at:
https://upclick.com/terms.html

CCAvenue has its own privacy policy at:
https://www.ccavenue.com/privacy.jsp

8. No Warranties

Although Innovana Thinklabs Limited attempts to provide accurate content on the website, it makes no warranty that such contents are accurate or suitable for any particular purpose or will meet your requirements or will be available on an uninterrupted, timely, secure or error-free basis.

9. Spam and Sale of Information

We despise spam. We will never do something that we hate ourselves. Thus, you can rest assured that we will not spam your mailboxes with unsolicited emails and we will never sell your information to other parties.

10. Innovana Thinklabs Limited Software and Information Usage

By installing Innovana Thinklabs Limited software, you agree to the Terms and Conditions in the EULA (End User License Agreement) which appears during program installations.

11. Changes to This Privacy Policy

The above policy is subject to change. This may be done without prior notice to all the existing customers, but would be put in writing here on our website before it is implemented. This may occur due to new types of software, changing industry standards, and/or due to regulations/restrictions by international regulatory authorities as they apply. Thus, please check this policy on our website regularly.

12. Limitation of Liability

In no event will Innovana Thinklabs Limited be liable for any damages, including without limitation, incidental, special, consequential or punitive damages, whether under a contract, tort or any other theory of liability, arising in connection with any party's use of the website or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus, line system failure, loss of data, or loss of use related to this website or any website operated by any third party or any contents of this website or any other website, even if Innovana Thinklabs Limited is aware of the possibility of such damages.

13. Indemnification

You agree to indemnify, defend and hold Innovana Thinklabs Limited harmless from and against all expenses, claims, losses, damages and costs, including reasonable attorney’s fees, arising out of or relating to any misuse by the user of the content and services provided on the site.

14. Disclaimer

The information contained on our website has been obtained from sources believed to be reliable. Innovana Thinklabs Limited disclaims all warranties as to the accuracy, completeness of the materials or the reliability of any advice, statement, opinion or other information distributed through the website. You agree that any reliance on any such statement, opinion, advice or information shall be at your sole risk and shall not be held against Innovana Thinklabs Limited for any legal or personal purposes.
Innovana Thinklabs Limited reserves the right, in its sole discretion, to correct any errors or omissions in any portion of the website. Innovana Thinklabs Limited may change or discontinue any aspect of its website at any time, including, its content, products, services or prices described in the website at any time without notice.


Contact Us

At Our Registered Office:
Innovana Thinklabs Limited
S.N. Tower
D-41, Shanti Path
Jawahar Nagar
Jaipur- 302004
Support Email: info@innovana.com