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Privacy Policy

We, at Innovana, are committed to providing you with an experience where you are not concerned about the privacy and security of your personal data.

The Privacy Policy below explains how we collect and use information that you as an end-user provide while doing business with us including the use of our site https://www.innovanathinklabs.com/ and our services. We respect your privacy and understand your concern about the way your personal data is used.

The Privacy Policy explained below represents all the products and services offered by Innovana Thinklabs. The keyword ‘Innovana Thinklabs’ in this document represents all products and services from Innovana Thinklabs.

This policy is applicable to the global users of Innovana Thinklabs including those who are using the services, websites, features, or any other services of Innovana Thinklabs.

1. What information do we collect?

We collect information through active as well as passive manners.

Passive Information: Information that your computer and your browser sends automatically while you are browsing our website.

Active Information: We collect email addresses when you subscribe to our newsletters & updates.

We collect the following types of information from site visitors:

  • Site usage information

  • Customer & Site Feedback

  • Newsletter Registration

  • Purchase Track of customers

2. Feedback

We encourage you to provide us with feedback in the form of emails sent to support@innovanathinklabs.com or through the contact form in the contact link on our website. Once we receive the feedback/concern, our support team will try to get back to you as soon as possible.

3. Newsletter Registration

As an existing customer, you would receive newsletters from Innovana Thinklabs Limited. Alternatively, if you are not a customer and still wish to receive our newsletter, you would have to subscribe for the same on our website. We would then send you a confirmation email to confirm your identity. Your email address would always be kept confidential and we would only use it to send you newsletters, special offers, changes, promos or special announcements. You can unsubscribe at any time and details on how to do this are included in every newsletter email.

4. Purchases

If you purchase one of our products, the payment will be handled by a 3rd party payment gateway and you will receive the confirmation for a successful transaction on your registered email.

We have three payment gateways (You can choose any one of them while making a payment):

https://fastspring.com

https://stripe.com/en-in

https://www.ccavenue.com/

The payment gateways will collect information about you, such as your name, address, phone number, email and credit card details. A very limited amount of information acquired from this is shared with us, which enables us to set up your account as a customer with us. Financial details such as credit card information, etc. are not shared with us.

FastSpring has its own privacy policy at:
https://fastspring.com/privacy

Their Terms & Conditions Can Be Found at:
https://fastspring.com/terms-use

Stripe has its own privacy policy at:
https://stripe.com/en-in/privacy

CCAvenue has its own privacy policy at:
https://www.ccavenue.com/privacy.jsp

5. Use Of Your Data

Your personal information collected by us can be used for:-

  • Providing you with requested services as well as information.
  • Data analysis
  • Lead generation or maintenance
  • Creating brand awareness
  • Tracking website algorithms.
  • Providing you access to the desired content on our website or related to products and services.
  • Troubleshooting, improving usability, and site maintenance.
  • Conducting processing which is mandatory to complete contractual obligations for the person.
  • Enabling you to download materials intended for Marketing or collaterals.
  • Conducting promotional or marketing campaigns
  • Rendering better and personalized services and generating demand.

6. Sharing With Third Parties

Innovana does not share your personal data with any third parties including affiliates, service providers, group entities, and non-affiliated companies except in the below-mentioned circumstances:-

  • We may share to provide you with the desired services as per your preferences.
  • We may share for legitimate business purposes.
  • We may share when we have your permission.
  • Your personal information may be shared for investigating, preventing, or taking action against any illegal activities.
  • We may share with trusted entities working on behalf of or under Innovana under strict confidentiality agreements.
  • Your information may be shared with bodies for compliance with legal requirements including statutory authorities, government institutions, and law enforcement agencies.
  • We may share your data for investigating, preventing, or taking action for any suspected fraud, illegal activities, threats against the physical activity of any person or to comply with any other legal requirements.
  • We may access your data to protect or enforce the rights, and usage terms of Innovana, for safeguarding the physical or intellectual property of Innovana and its associated parties.

7. Security Of Your Data

We deploy stringent security measures to protect your data against any misuse, alteration and to even prevent its loss. We have deployed the best industry standards to keep your data and information secure. However, there is no guarantee of data transmissions over the internet being absolutely secure. Moreover, all the personal information provided by you are stored on highly secure servers.

8. Use Of Cookies

Cookies are often used as a mechanism by websites to remember activities that a website browser had done in the past; for example, clicking on particular buttons, logging in, or having read pages on the site months or years ago. We use Cookies to provide you with a better user experience when you visit or use our website. Cookies also allow us to save the history, to facilitate easy login every time you access our website. You can manage cookies by changing or activating the settings on your web browser, which would allow you to either accept or refuse the settings of some or all cookies. Please note, if you refuse to accept cookies from our website, you may not be able to use some additional features that the website offers. In fact, some areas of the website may not be accessible at all.

For more information and details, you can check our Cookie Policy here.

9. No Warranties

Although Innovana Thinklabs Limited attempts to provide accurate content on the website, it makes no warranty that such contents are accurate or suitable for any particular purpose or will meet your requirements or will be available on an uninterrupted, timely, secure or error-free basis.

10. Spam and Sale of Information

We despise spam. We will never do something that we hate ourselves. Thus, you can rest assured that we will not spam your mailboxes with unsolicited emails and we will never sell your information to other parties.

11. Innovana Thinklabs Limited Software and Information Usage

By installing Innovana Thinklabs Limited software, you agree to the Terms and Conditions in the EULA (End User License Agreement) which appears during program installations.

12. Changes to This Privacy Policy

The above policy is subject to change. This may be done without prior notice to all the existing customers, but would be put in writing here on our website before it is implemented. This may occur due to new types of software, changing industry standards, and/or due to regulations/restrictions by international regulatory authorities as they apply. Thus, please check this policy on our website regularly.

13. Limitation of Liability

In no event will Innovana Thinklabs Limited be liable for any damages, including without limitation, incidental, special, consequential or punitive damages, whether under a contract, tort or any other theory of liability, arising in connection with any party's use of the website or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus, line system failure, loss of data, or loss of use related to this website or any website operated by any third party or any contents of this website or any other website, even if Innovana Thinklabs Limited is aware of the possibility of such damages.

14. Indemnification

You agree to indemnify, defend and hold Innovana Thinklabs Limited harmless from and against all expenses, claims, losses, damages and costs, including reasonable attorney’s fees, arising out of or relating to any misuse by the user of the content and services provided on the site.

15. Disclaimer

The information contained on our website has been obtained from sources believed to be reliable. Innovana Thinklabs Limited disclaims all warranties as to the accuracy, completeness of the materials or the reliability of any advice, statement, opinion or other information distributed through the website. You agree that any reliance on any such statement, opinion, advice or information shall be at your sole risk and shall not be held against Innovana Thinklabs Limited for any legal or personal purposes.

Innovana Thinklabs Limited reserves the right, in its sole discretion, to correct any errors or omissions in any portion of the website. Innovana Thinklabs Limited may change or discontinue any aspect of its website at any time, including, its content, products, services or prices described in the website at any time without notice.

Contact Us at Our Registered Office :

Innovana Thinklabs Limited
Plot No. D-41, Patrakar Colony,
Near Jawahar Nagar Moti Dungri Vistar Yojna,
Raja Park Jaipur- 302004 Rajasthan

CIN: L72900RJ2015PLC047363
Phone: 0141-4949128/29
Support Email: support@innovanathinklabs.com

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